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New technologies for consumer access to justice: Diagnosis of the situation in Chile and a proposal considering the European online platform for conflict resolution
| dc.contributor.author | Camus, Francisca Barrientos | |
| dc.contributor.author | Hauri, Sebastián Bozzo | |
| dc.contributor.author | Lehuedé, Eduardo Jequier | |
| dc.date.accessioned | 2024-04-10T00:27:46Z | |
| dc.date.available | 2024-04-10T00:27:46Z | |
| dc.date.issued | 2023 | |
| dc.identifier | 10.5354/0719-2584.2023.69963 | |
| dc.identifier.issn | 07192576 | |
| dc.identifier.uri | https://hdl.handle.net/20.500.12728/10455 | |
| dc.description.abstract | This paper studies the barriers to access to justice for consumers, both in a formal sense, as well as in a broad sense, which considers alternative dispute resolution mechanisms. A diagnosis is made on the use of new technologies in Chile, because it is considered that, in part, they could solve these barriers to access to justice. Finally, the European online platform for conflict resolution is studied as a model to follow. © 2023 Universidad de Chile. All rights reserved. | es_ES |
| dc.language.iso | es | es_ES |
| dc.publisher | Universidad de Chile | es_ES |
| dc.subject | Barriers to access to justice | es_ES |
| dc.subject | consumer | es_ES |
| dc.subject | new technologies | es_ES |
| dc.subject | online dispute resolution (ODR) | es_ES |
| dc.subject | platforms | es_ES |
| dc.title | New technologies for consumer access to justice: Diagnosis of the situation in Chile and a proposal considering the European online platform for conflict resolution | es_ES |
| dc.title.alternative | Nuevas tecnologías para acceder a la justicia del consumidor: Diagnóstico de la situación fragmentada en Chile y una propuesta a la luz de la plataforma europea online de resolución de conflictos | es_ES |
| dc.type | Article | es_ES |
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