Fear and trembling of cruise ship employees: Psychological effects of the COVID-19 pandemic
MetadataShow full item record
Ariza Montes, Antonio
The current COVID-19 pandemic has evolved to unprecedented proportions. This research aimed to gain a deeper understanding of the psychological effects of the COVID-19 pandemic on cruise ship employees stuck at sea. Using an inductive qualitative approach, a synchronous online focus group was conducted with nine cruise ship employees who were stuck at sea during COVID-19 pandemic. The findings revealed that COVID-19 pandemic has managed to erase the feeling of joy from cruise ship employees who were stuck at sea while exposing weakness of cruise line companies such as poor human resource management leadership. Moreover, COVID-19 pandemic demonstrated that it is of paramount importance that cruise line companies create a comprehensive strategy in assisting their employees who are experiencing an anxiety disorder and depression. The managerial implications are outlined.
Showing items related by title, author, creator and subject.
Workplace bullying and presenteeism in the cruise industry: Evaluating the effect of social support (2021) Ariza-Montes, Antonio; Arjona-Fuentes, Juan Manuel; Radić, Aleksandar; Han, Heesup; Law, Rob (Elsevier Ltd, 2021-04)A cruise ship constitutes a unique research laboratory for the study of workplace bullying and presenteeism because of its manifestation of the phenomena and situations that traditionally characterize total institutions. ...
ArticleSaleem, Maria; Qadeer, Faisal; Mahmood, Faisal; Han, Heesup; Giorgi, Gabriele; Ariza-Montes, Antonio (MDPI AG, 2021-01-01)In this era of globalization, preventing organizations from undermining and degrading the environment has become a great challenge, especially when considering that organizations are among the major contributors to ...
A theoretical framework development for hotel employee turnover: Linking trust in supports, emotional exhaustion, depersonalization, and reduced personal accomplishment at workplace (2020) Han, Heesup; Quan, Wei; Al-Ansi, Amr; Chung, Hyunah; Hafaz Ngah, Abdul; Ariza-Montes, Antonio; Vega-Muñoz, Alejandro (MDPI AG, 2020-10-01)The present research was an empirical endeavor to build a sturdy theorization linking trust in supervisor and co-worker supports, emotional exhaustion, depersonalization, reduced personal accomplishment, and hotel employee ...