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dc.contributor.authorMacaya E.O.
dc.contributor.authorCrawford B.
dc.contributor.authorSoto R.
dc.date.accessioned2020-09-02T22:21:55Z
dc.date.available2020-09-02T22:21:55Z
dc.date.issued2016
dc.identifier10.1109/CISTI.2016.7521458
dc.identifier.citation2016-July, , -
dc.identifier.issn21660727
dc.identifier.urihttps://hdl.handle.net/20.500.12728/5151
dc.descriptionTechnology projects, including the introduction of new systems such as CRMs and ERPs, have an impact on peoples emotions, perceptions and performance, as well as on organizational and company culture. They also tend to raise a series of management issues that are seldom addressed, causing many technology projects to fail. Technology managers must learn how to manage those changes associated with the introduction of new systems and technical innovations. Change management, a relatively new discipline, offers new perspectives to address the costs and risks associated with change processes. It analyzes critical management issues such as the role of leadership, coordination, process design, and implementation strategies. Special emphasis is given to soft skills such as managing emotions, communicating project goals and achievements, and handling the critical issue of power structures and their evolution during change processes. © 2016 AISTI.
dc.language.isoes
dc.publisherIEEE Computer Society
dc.sourceRocha A.Reis L.P.Cota M.P.Goncalves R.Suarez O.S.
dc.subjectChange Management
dc.subjectdesign
dc.subjectleadership
dc.subjectlearning
dc.subjectsoft skills
dc.subjecttechnology projects
dc.subjectBehavioral research
dc.subjectDesign
dc.subjectInformation systems
dc.subjectPersonnel training
dc.subjectChange management
dc.subjectleadership
dc.subjectlearning
dc.subjectSoft skills
dc.subjectTechnology projects
dc.subjectEngineering education
dc.titleChange management in technology projects: Using a comprehensive model of change management [Gestión del Cambio para Proyectos Tecnológicos: Usando un Modelo Integral de Gestión del Cambio]
dc.typeConference Paper


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