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dc.contributor.authorCamus, Francisca Barrientos
dc.contributor.authorHauri, Sebastián Bozzo
dc.contributor.authorLehuedé, Eduardo Jequier
dc.date.accessioned2024-04-10T00:27:46Z
dc.date.available2024-04-10T00:27:46Z
dc.date.issued2023
dc.identifier10.5354/0719-2584.2023.69963
dc.identifier.issn07192576
dc.identifier.urihttps://hdl.handle.net/20.500.12728/10455
dc.description.abstractThis paper studies the barriers to access to justice for consumers, both in a formal sense, as well as in a broad sense, which considers alternative dispute resolution mechanisms. A diagnosis is made on the use of new technologies in Chile, because it is considered that, in part, they could solve these barriers to access to justice. Finally, the European online platform for conflict resolution is studied as a model to follow. © 2023 Universidad de Chile. All rights reserved.es_ES
dc.language.isoeses_ES
dc.publisherUniversidad de Chilees_ES
dc.subjectBarriers to access to justicees_ES
dc.subjectconsumeres_ES
dc.subjectnew technologieses_ES
dc.subjectonline dispute resolution (ODR)es_ES
dc.subjectplatformses_ES
dc.titleNew technologies for consumer access to justice: Diagnosis of the situation in Chile and a proposal considering the European online platform for conflict resolutiones_ES
dc.title.alternativeNuevas tecnologías para acceder a la justicia del consumidor: Diagnóstico de la situación fragmentada en Chile y una propuesta a la luz de la plataforma europea online de resolución de conflictoses_ES
dc.typeArticlees_ES


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