A training intervention through a 360◦ multisource feedback model
Autor
Sureda, Elena
Chacón-Moscoso, Salvador
Sanduvete-Chaves, Susana
Sesé, Albert
Resumen
Physicians and other health sciences professionals need continuous training, not only in technical aspects of their activity but also in nontechnical, transversal competencies with a cost-efficient impact on the proper functioning of healthcare. The objective of this paper is to analyze the behavioral change among health professionals at a large public hospital following a training intervention on a set of core nontechnical competencies: Teamwork, Adaptability-Flexibility, Commitment-Engagement, Results Orientation, and Leadership Skills for Supervisors. The 360◦ Multisource Feedback (MSF) model was applied using three sources of information: supervisors, co-workers, and the workers themselves (self-assessment). A quasi-experimental pretest–post-test single-group design with two points in time was utilized. The training intervention improved the scores of only one of the trained competencies—the “Results Orientation” competency—although the scores were slightly inflated. Moreover, significant discrepancies were detected between the three sources, with supervisors awarding the highest scores. The magnitude of behavioral change was related to certain sociodemographic and organizational variables. The study was not immune to the ceiling effect, despite control measures aimed at avoiding it. The empirical evidence suggests that the 360◦ MSF model must be maintained over time to enhance and reinforce an evaluation culture for better patient care.
Colecciones
Ítems relacionados
Mostrando ítems relacionados por Título, autor o materia.
-
Article
The Methodological Quality Scale (MQS) for intervention programs: validity evidence (2024)
Chacón-Moscoso, Salvador; Sanduvete-Chaves, Susana; Lozano-Lozano, José Antonio; Holgado-Tello, Francisco Pablo (Frontiers Media SA, 2023)Introduction: A wide variety of instruments are used when assessing the methodological quality (MQ) of intervention programs. Nevertheless, studies on their metric quality are often not available. In order to address this ... -
Article
Psycho-emotional intervention with parents of very preterm babies during the first year: A single-arm pilot study (2024)
Padilla-Muñoz, Eva M.; Barbancho-Morant, M. Merced; Lanzarote-Fernández, M. Dolores; Sanduvete-Chaves, Susana; Chacón-Moscoso, Salvador (John Wiley and Sons Inc, 2024)Studies of intervention programs that aim to improve the emotional state of parents of children admitted to the neonatal intensive care units (NICU) are scarce in Spain. The aims of this single-arm pilot study are to get ... -
Article
Editorial: New Challenges in Globalized Societies: Cross-Cultural Studies and Test Adaptation (2024)
Holgado-Tello, Fco. Pablo; Chacón-Moscoso, Salvador; Sanduvete-Chaves, Susana; Lozano-Lozano, José Antonio (Frontiers Media S.A., 2022)[No abstract available]