Workplace bullying and presenteeism in the cruise industry: Evaluating the effect of social support
Autor
Ariza-Montes, Antonio
Arjona-Fuentes, Juan Manuel
Radić, Aleksandar
Han, Heesup
Law, Rob
Resumen
A cruise ship constitutes a unique research laboratory for the study of workplace bullying and presenteeism because of its manifestation of the phenomena and situations that traditionally characterize total institutions. This study analyzes the role of workplace bullying as a potential risk factor for presenteeism in the workplace and the moderating role of social support. Results confirmed that work-related bullying is positively connected to the phenomenon of presenteeism, whereas person-related bullying is negatively related. The findings also confirmed the role of social support, specifically supervisor support, as a moderating agent of this relationship. The supporting details are further elaborated, and the main implications for the future of the cruise industry are presented. The findings can facilitate cruise line companies in designing prevention plans and implementing well-targeted anti-bullying policies according to the type of workplace bullying experienced by workers that can substantially improve their effectiveness.
Colecciones
Ítems relacionados
Mostrando ítems relacionados por Título, autor o materia.
-
Article
In search of ‘a research front’ in cruise tourism studies (2020)
Vega-Muñoz A.; Arjona-Fuentes J.M.; Ariza-Montes A.; Han H.; Law R. (Elsevier Ltd, 2020) -
Article
Job demands–job resources (JD-R) model, work engagement, and well-being of cruise ship employees (2020)
Radic A.; Arjona-Fuentes J.M.; Ariza-Montes A.; Han H.; Law R. (Elsevier Ltd, 2020) -
Article
Work environment and well-being of different occupational groups in hospitality: Job Demand–Control–Support model (2020)
Ariza-Montes A.; Arjona-Fuentes J.M.; Han H.; Law R. (Elsevier Ltd, 2018)