A reference model for science and technology parks strategic performance management: An emerging economy perspective
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De Almeida Ribeiro, Juliane
Bronzo Ladeira, Marcelo
Ferreira De Faria, Adriana
Werneck Barbosa, Marcelo
There has recently been great concern with the performance of science and technology parks (STPs). This paper proposes a reference model for the strategic performance management of STPs built on the theoretical bases of service dominant logic and the balanced scorecard. We conducted a survey of the strategic managers and owners of 84 firms located in 15 different STPs in Brazil. The research model was validated using Structural Equation Modeling. The results validated a set of performance indicators in a management model that can be used to better manage these endeavors.
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