Hotels’ eco-friendly physical environment as nature-based solutions for decreasing burnout and increasing job satisfaction and performance
Autor
Yu, Jongsik
Ariza Montes, Antonio
Hernández-Perlines, Felipe
Vega-Muñoz, Alejandro
Han, Heesup
Resumen
This study investigates the effect of the hotel’s nature-friendly environment on burnout, job satisfaction and job performance of hotel employees. A total of 11 hypotheses were set up to achieve the purpose of this study, and an empirical analysis was conducted based on 309 surveys collected from hotel employees. A total of 11 hypotheses were set to achieve the research goals, and an empirical analysis was conducted based on a total of 309 pieces of data collected from 320 hotel employees who are currently working in 11 hotels in South Korea. As a result, eight hypotheses were accepted and three were rejected. Specifically, it was found that the hotel’s nature-friendly environment reduced burnout in employees, and indirectly had a significant effect on job satisfaction and job performance. Therefore, the relationship between the variables presented was clearly demonstrated through the research results, and the purpose of this study was satisfactorily explained. The results are expected to be of great help to hotel employees and researchers in developing strategies to efficiently manage hotel employees through nature-based solutions (NBSs). Based on the results, the proposed theoretical and practical implications are discussed in detail in the discussion section.
Colecciones
Ítems relacionados
Mostrando ítems relacionados por Título, autor o materia.
-
Article
A theoretical framework development for hotel employee turnover: Linking trust in supports, emotional exhaustion, depersonalization, and reduced personal accomplishment at workplace (2020)
Han, Heesup; Quan, Wei; Al-Ansi, Amr; Chung, Hyunah; Hafaz Ngah, Abdul; Ariza-Montes, Antonio; Vega-Muñoz, Alejandro (MDPI AG, 2020-10-01)The present research was an empirical endeavor to build a sturdy theorization linking trust in supervisor and co-worker supports, emotional exhaustion, depersonalization, reduced personal accomplishment, and hotel employee ... -
Article
Fostering Advocacy Behavior of Employees: A Corporate Social Responsibility Perspective From the Hospitality Sector (2022)
Ahmad, Naveed; Ullah, Zia; AlDhaen, Esra; Han, Heesup; Ariza-Montes, Antonio; Vega-Muñoz, Alejandro (Frontiers Media S.A., 2022-04-27)Considering the stiff competitiveness situation in every sector, promoting the advocacy behavior of employees is of seminal importance for an organization. With this regard, the hospitality sector has no exceptions, however, ... -
Article
Innovative capacity, quality certification and performance in the hotel sector (2020)
Hernández-Perlines F.; Ariza-Montes A.; Han H.; Law R. (Elsevier Ltd, 2019)