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Connected at sea: The influence of the internet and online communication on the well-being and life satisfaction of cruise ship employees

dc.contributor.authorRadic A.
dc.contributor.authorAriza-Montes A.
dc.contributor.authorHernández-Perlines F.
dc.contributor.authorGiorgi G.
dc.date.accessioned2020-09-02T22:26:29Z
dc.date.available2020-09-02T22:26:29Z
dc.date.issued2020
dc.identifier10.3390/ijerph17082840
dc.identifier.citation17, 8, -
dc.identifier.issn16617827
dc.identifier.urihttps://hdl.handle.net/20.500.12728/5936
dc.descriptionThis study aims to elucidate the idiosyncratic effects of the Internet and online communication on the well-being and life satisfaction of cruise ship employees. Cross-sectional surveys and covariance-based structural equation modelling tools were used. In addition, univariate variance analysis was used to address the effects of socio-demographic variables (years of service on a cruise ship, working department on a cruise ship, gender, age, educational level and place of residency) on latent variables of the conceptual model. The conceptual model draws on existing theory and previous research and was empirically tested on a sample of cruise ship employee internet users. Result show that while being onboard a cruise ship, employees experience strong social pressure to be constantly available and they fear of missing out on important information and life events. Thus, relatedness to friends and family needs satisfaction is of paramount importance for cruise ship employees because they are fully aware that they are dispensable and replaceable to cruise ship companies, however to their friends and family, they are indispensable and unique. Moreover, employees who engage in other tasks/activities while taking part in online communication with friends and family exhibit reduced performance, which leads to poor interaction and social dissatisfaction. Lastly, employees experiencing under-reciprocating exchanges show significant negative effects on their well-being. Overall, the results provided several important theoretical and practical implications relevant to cruise tourism and human resource management. © 2020 by the authors.
dc.language.isoen
dc.publisherMDPI AG
dc.subjectCruise ship employees
dc.subjectFear of missing
dc.subjectLife satisfaction
dc.subjectOnline communication
dc.subjectSocial pressure
dc.subjectSocial support
dc.subjectWell-being
dc.subjectcommunication
dc.subjectconceptual framework
dc.subjectcovariance analysis
dc.subjectdemography
dc.subjectempirical analysis
dc.subjecthuman resource
dc.subjectInternet
dc.subjectlife satisfaction
dc.subjectnumerical model
dc.subjectquality of life
dc.subjectsurvey
dc.subjecttourism
dc.subjectanalysis of variance
dc.subjectarticle
dc.subjectconceptual model
dc.subjectdemography
dc.subjectemployee
dc.subjectfear of missing out
dc.subjectfemale
dc.subjectfriend
dc.subjectgender
dc.subjecthuman
dc.subjectInternet
dc.subjectlife event
dc.subjectlife satisfaction
dc.subjectmale
dc.subjectresource management
dc.subjectsocial problem
dc.subjectsocial support
dc.subjectstructural equation modeling
dc.subjecttheoretical study
dc.subjecttourism
dc.subjectwellbeing
dc.titleConnected at sea: The influence of the internet and online communication on the well-being and life satisfaction of cruise ship employees
dc.typeArticle


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