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A threat of customer incivility and job stress to hotel employee retention: Do supervisor and co-worker supports reduce turnover rates? (2021)
(MDPI AG, 2021-06-02)
The study investigates the impact of customer incivility, job stress, perceived supervisor support, and perceived co-worker support on the turnover intention of frontline employees. A sur-vey-questionnaire approach was ...
Technostress dark side of technology in the workplace: a scientometric analysis (2020)
(MDPI AG, 2020-11-01)
This article aims to provide a critical review of the scientific research on technostress. As such, global references in this field are identified and highlighted in order to manage pre-existing knowledge and establish ...